The Edinburgh Idyll @ The New Town

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Description

Tranquility in the heart of the city, The New Town Idyll sublimely combines the essential elements of central location with carefully picked pieces of furniture and global art. These elements add to the interior themes of travel and a love of Scotland.

Booking Requirements -
One member of the booking party must be over 30 years. We require names and ages of all guests, as well as addresses and ID. We will require the lead guest to sign a copy of our terms and conditions. We reserve the right to vet any booking.

- Important -
This apartment is not suitable for stag parties, hen parties or young single sex groups or parties. A damage deposit of £650 is required one week before arrival and will be fully refunded pending no damages or deductions one week after your departure.

Interior layout There is a magical quality to the light in this apartment that imbues a sense of calm and the elegant and hugely spacious interior complements the ambiance wonderfully. The interior has warm neutral furnishings, complementing the sunny tones of the wooden floors. There are touches of African, Global and Scottish art which give the apartment a delightfully exotic yet homely feel.

Exterior Classic Georgian Townhouse style building set in New Town close to the Scottish Gallery and Omni Vue multiplex cinema. Walking distance from the city centre and the Castle.

Accessibility statement This property is not suitable for those with mobility issues due to the number of stairs up to the property.

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Location

Edinburgh, United Kingdom

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Directions

!Please contact the property manager to arrange a time to meet you at the property on arrival as there is no reception area or onsite staff to assist you if you arrive without notice!

- Executive Car transfer
Arrive in style and relax after your journey. The Edinburgh Address can organise a transfer straight to your apartment.

- Airport Black Taxi
You can also get a taxi from the airport to your accommodation too. This can be pre booked by yourself or you can get one once you have arrived.

Parking

This apartment is ideal for those who visit without car. There is parking spaces outside of the property which are pay parking.

Paid parking (outdoor)

What's nearby

Facilities

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Reviews

Independently rated: 90%

The percentage of all customers leaving a review on Feefo.com who rated the product either 'good' or 'excellent' based on 10 user reviews of The Edinburgh Idyll @ The New Town

30 Nov 2022

Review via Feefo.com

Service: Booking was simple and communication was excellent. Deposit was very pricey!
Product: Property was beautifully furnished and in a great area. Property manager Karen was easy to communicate with and very helpful.

Our response
Service rating : Glad to hear the booking process was made quick and easy for you. Apologies for the substantial damage deposit, it is to cover any potential damage to the wonderful apartment and is refunded to you 1 week after the date of your departure.
Product : Thanks so much Vanessa, hope to see you at The Edinburgh Idyll again in the future.

06 Nov 2022

Review via Feefo.com

Service: The apartment was lovely and as described. It was clean, spacious and the beds were comfortable. I would highly recommend this flat, except to people who struggle with stairs…there are a lot of them (50, to be exact).
Product: Karen was very helpful and responded quickly to my questions when I was in the flat. I don’t think she could’ve been more accommodating.

Our response
Service rating : Thanks so much for your glowing review Frances, glad to hear the apartment met all your needs. The amount of stairs are unfortunate, in a dream world we would have an elevator.
Product : Please come back again soon!

14 Sep 2022

Review via Feefo.com

Service: Booking process was easy and convenient.
Product: Excellent apartment, generally well appointed. However, there some minor issues, such as a door handle falling off; sheets did not fit the bed properly; oven had not been cleaned.

Our response
Service rating : Hi Christopher, so glad to hear the booking process was hassle-free for you
Product : Thanks for the feedback, it's much appreciated. We're really sorry about these minor issues, we pride ourselves on providing a high-quality stay. We would love to host you again in the future and rectify these mistakes. Thanks!

03 Jun 2022

Review via Feefo.com

Service: Booking process was fine and easy to navigate. The only reason for 4 stars is that we initially booked in 2020 but then Covid hit. All of our other bookings refunded our deposits. The Edinburgh Address was the only one to hang on to our deposit for two years.
Product: Up-to-date, luxurious bathrooms. Updated, modern kitchen. Comfortable and charming property.

Our response
Thanks for the good review. We are so glad that you found the property comfortable and charming.
It really is an amazing place to stay while exploring Edinburgh.
Regarding the deposit, i was under the impression that you wanted to come back, sorry if we were not clear. I will make sure going forward guests are made aware.

04 Aug 2021

Review via Feefo.com

Service: The townhouse was amazing and very central. It was really nice and cosy. The accommodation was so spacious and had everything you needed . The host was so helpful and the correspondence was really quick and clear .
Product: Fabulous and chic really lovely .

Our response
Dear Summer,
It is such a fantastic reward to receive your review. Thank you so much for the kind words.
We are glad you had a great stay and we hope to welcome you all again soon.

Warm regards,
Davide and everyone at The Edinburgh Address/Adore Scotland

17 Aug 2019

Review via Feefo.com

Service: There has to be more info about the apartments such as which floor and is it a steep climb or easy does it have an elevator etc as sometime people are not capable of climbing very steep stairs such as the one in the idyll apartment in Dublin street, and apartments a floor map is a very important addition as it helps I identify the best fit especially with families with kids
Product: It’s expected that with very good company good service although the apartment is good and has all the amenities but it’s expected that they give the same attention to the cleanliness of the place especially the toilets and as expected there has to be more amenities provided with the apartment especially to get you going if you are booking it for 7 days or more at least like toilet paper or even garbage bags

Our response
Dear guests, Thank you for leaving us this review and for staying with us. We appreciate your feedback and will pass it to the hosts. Regarding amenities, we will make sure that this information is implemented by the property manager to make sure you will have a more comfortable stay in the future. The floor plan is a feature we have on our website but unfortunately not on some third parties. We understand your frustration and we will contact them and share your feedback. We hope to see you and your family again soon. All the best,
Davide and The Edinburgh Address Team

27 Jun 2019

Review via Feefo.com

Service: Easy to communicate, service was very efficient. Check-in was easy & pleasant, despite the fact that we arrived quite late due to a cancelled flight.
Product: The flat was wonderfully spacious, bright, and attractively & comfortably furnished. We really loved the location - close enough to walk to everything, but distant enough from the busiest, most touristy areas to get a real neighborhood feel.

A couple of suggestions to make a great stay even better: as a previous reviewer mentioned, the bedding was bargain aisle polyfill pillows and comforters, which was a surprise considering the high standard throughout the rest of the flat. Also, we were a bit surprised that no toiletries were provided in the bathrooms except for hand soap. In our experience it's very unusual to not be provided with at least starter size shampoo and body wash. But those are small things. Overall, we were extremely pleased and would certainly rent this flat again.

Our response
Dear Catherine,
Thank you so much for your kind words and for taking the time to help us improve our service with your feedback. It was a real pleasure to have you as guests and we are pleased to know you will come back again!
I have passed the feedback to the hosts and we are confident that they will appreciate your advise.

Again, thank you so much and we are looking forward to seeing you all soon.

All the best,
Davide and The Edinburgh Address Team

24 May 2019

Review via Feefo.com

Service: Smooth, easy booking service....
Product: Fantastic flat, great space, perfect location. Better quality bedding & headboards would improve the experience greatly.....

Our response
Dear guest,Thank you so much for taking the time to leave us a positive review. We are really glad you liked our booking system and were happy with the apartment. We agree with you, this home is fantastic and the central and quiet location makes it ideal. The hosts care about the guests' well-being and will greatly appreciate your valuable feedback regarding the beds.We hope to welcome you all again soon, you have been great guests!All the best,Davide and The Edinburgh Address Team

13 May 2019

Review via Feefo.com

Service: Awesome. The apartment was magnificently presented, central in location and the host was friendly and accommodating. Loved it!
Product: Amazing apartment. Beautifully presented and well located.

Our response
Dear guest, thank you so much for this lovely review.We are delighted to know you loved the apartment. We agree with you, this is a beautiful apartment in a great location. Again, thank you for this fantastic review. Both the host and our team are hoping to welcome you back soon. All the best,
Siobhan and The Edinburgh Address team

05 May 2019

Review via Feefo.com

Service: Excellent accommodation in a great location
Product: All very efficiently managed

Our response
Dear guest,Thank you for taking the time to leave us a positive review. It was a great pleasure to host you all again and as always, you have been great guests. We hope you will come back soon.

All the best,Charlotte and Th Edinburgh Address Team

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