Review via Feefo.com
Service
There has to be more info about the apartments such as which floor and is it a steep climb or easy does it have an elevator etc as sometime people are not capable of climbing very steep stairs such as the one in the idyll apartment in Dublin street, and apartments a floor map is a very important addition as it helps I identify the best fit especially with families with kids
Product
It’s expected that with very good company good service although the apartment is good and has all the amenities but it’s expected that they give the same attention to the cleanliness of the place especially the toilets and as expected there has to be more amenities provided with the apartment especially to get you going if you are booking it for 7 days or more at least like toilet paper or even garbage bags
Our response
Dear guests, Thank you for leaving us this review and for staying with us. We appreciate your feedback and will pass it to the hosts. Regarding amenities, we will make sure that this information is implemented by the property manager to make sure you will have a more comfortable stay in the future. The floor plan is a feature we have on our website but unfortunately not on some third parties. We understand your frustration and we will contact them and share your feedback. We hope to see you and your family again soon. All the best,
Davide and The Edinburgh Address Team
